We offer a 7-day return policy, giving you up to 7 days from the date you receive your order to request a return.

To qualify for a return, the perfume must not be used more than 5%.

To initiate a return, please contact us at ‪+92 300 1176735‬. Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how to send the product back. Please note: Returns sent without prior approval will not be accepted.

If you have any questions about the return process, feel free to reach out to us at the number above.

Damages & Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and make things right.

Exchanges

If you’d like to exchange a product, the fastest way is to return the item you have. Once your return is approved, you can place a new order for the desired item separately.

Refunds

Once we receive and inspect your returned item, we’ll notify you regarding the approval status of your refund. If approved, the refund will be processed to your original payment method. Please allow some time for your bank or credit card provider to complete the refund transaction.